Project Lightning Talks at TEAC16

We are pleased to announce the projects that will be presented on October 7 during the Project Lightning Talks plenary session at the Telecentre Europe Annual Conference in Ghent.


Each presenter will only have five minutes and will answer the same questions to get to the insight of their projects:

  • what social impact it made,
  • what you would change,
  • what you would keep the same,
  • what you learned.

Lightning talks will be followed by brief questions from the audience. The talks will not cover the typical project quantitative results and deliverables, so this is the chance for you to get acquainted with them, to be well prepared for the talks.

We have a broad geography and variety of projects, with hackathons and online learning being the focus of many.

Mr Bastian Pelka,
Research Council, Technical University Dortmund, Dortmund, Germany.

I-LINC aims to develop a sustainable and all encompassing platform on the topic of ICT (for) learning and inclusion.  The I-LINC platform is an online environment for networking; participation and learning that will focus on boosting the employability and entrepreneurship capacities of young people.

The project benefits and gather existing platforms, networks and resources that are available on the topic of ICT (for) learning and inclusion. The project also develops an active community of stakeholders in the field while linking them to the main beneficiaries – young people.

Mr Manus Hanratty, European projects executive, FIT Ltd, Dublin, Ireland

Europe 2020 indicators for poverty and social exclusion state that “the unemployed faced the greatest risk of poverty or social exclusion”. Europe 2020 strategy has set the target of ‘lifting at least 20 million people out of the risk of poverty and social exclusion’ by 2020.

FIT4JOBS can tackle this issue as it provides in-demand technical skills and “life/soft/people” skills, that employers need, and gets job seekers (back) to work. FIT4JOBS is a replicable project, a multi-stakeholder partnership, a best practice, a Digital Inclusion vehicle, empowerment instrument, with high multiplier/SROI effect, high and immediate financial ROI.

3.  Project Generation 0101
Ms Zagorka Prce Veseli, Coordinator of developmental programs, Centre of Technical Culture Rijeka, Rijeka, Croatia.

Generation 0101 is project implemented in Croatia, Turkey, Lithuania, Latvia, Cyprus and Italy, financed by Erasmus+. The project contributes to solving the issues of youth unemployment and bridging the gap between digital industry needs and number of skilled employees.

The conducted research on Digital Agenda revealed differences in quality of ICT education of youth, as well as differences in youth perception of their ICT skills and employers’ perception. The research is summarised in Guidelines for policy makers developed on EU and national levels. Based on the research, seven ICT curricula were developed: e-journalism, community web radio, mobile app development, web design, video, easy coding and online collaboration. 35 youth workers educated 245 young people to prepare them for employment in digital industries.  As a final exam, hackathons were organised where educated young people developed digital solutions for 13 selected NGOs.

4.  Social Hackathon Umbria 2016
Mr Altheo Valentini, European Projects Manager, Associazione Centro Studi Città di Foligno, Foligno, Italy.

More than 50 young hackers and different non-profit organisations from all over Italy took part at the Social Umbria Hackathon at the Study Center of Foligno last 6-10 July 2016, competing in a digital marathon with the final aim of developing socially useful projects.

The event was an absolute novelty in the Umbrian regional context. Supported by the Erasmus+ programme, within the framework of the Generation0101 project, as well as by the eSkills for Jobs campaign, the Digital Agenda of the Umbria Region and the Municipality of Foligno, #SHU2016 offered excellent learning and networking opportunities to young people from Italy and abroad.

5. Project Online4EDU
Ms Nenja Wolbers, Project Manager, Stiftung Digitale Chancen, Berlin, Germany.

The aim of Online4EDU project is to introduce online collaboration tools to teachers and thereby support the use of digital media in their teaching practice. Often digital media is not yet included in school education, which is and will be a great challenge regarding the need for media literate citizens and the lack of IT-specialists.

Online4EDU enables teachers to use technology in a confident way, so that they can pass on the digital skills to their students. This aim is achieved by a developed blended learning training and certification system. Five partner organizations from Estonia, Latvia, Lithuania, Ireland and Germany developed a course and training that complies with the ECDL-Test standards for online collaboration tools.

6. ABC digitale – a platform for digital citizenship experiences and open learning
Ms Claudia Iormetti, Coordinator of Youth Area, Open Group, Bologna, Italy

ABC Digitale inscribes digital skills in an open framework of accessibility and digital citizenship. It looks to individuals and his needs in the information and communication society. ABC Digitale target groups are all stakeholders who want to learn about skills and digital education and those who want to develop their knowledge in digital environment. The platform offers current issues, training and innovative courses, news and tools for professional context, family or school.

ABC Digitale, moving from a dynamic definition of competence, develops its routes moving from the person and his/her needs.  Workshops and training are adapted to specific needs and based on five main dimensions: be informed, interact, communicate, be safe, manage problem situations.

Ms Sara Van Damme, project manager, Digipolis Gent, Ghent, Belgium

Digikriebels is a project, which focuses on vulnerable families, in particular (grand)parents and their pre-schoolers. During a course of 4 lessons they are introduced to a collection of educational games, in order to enhance their ICT and media literacy. Digikriebels aims to give parents more opportunities to support their children in making the transition to the first grade of primary school.  In the last lesson the kids are invited to practice together with their (grand)parents. This course not only boosts the parents’ confidence, but also reinforces the relationship between school and home.

You might have heard of these projects, but definitely haven’t heard what made them successful, what went wrong and what could be done better.

We look forward to seeing you in Ghent and discussing our projects!

Get to know Digipolis – host organization for TEAC16

Digipolis is the non-commercial ICT services organization for Ghent and Antwerp, the two largest cities in Flanders, Belgium.

As the ICT partner of Ghent, Digipolis does not only provide all local authorities with ICT material, but also dedicates time and effort to digital inclusion. With the Digitaal.Talent@Gent program, Digipolis team have been working tirelessly towards e-inclusion in and around the city for ten years now and have set up multiple projects that have boosted digital participation in the city.

Let’s take a look at some of these inspirational projects:

Digital Talent Points in Ghent (Telecentres)Library-Ghent
Digital Talent Points were created all over the city for  people who don’t have access to a computer at home or at work. Apart from free internet access, telecentres allow citizens to work on their digital skills through guided sessions or interactive and hands-on workshops. You can find telecentres in libraries, community centres, local service centres and many more public city facilities.
These telecentres aim to be approachable and easily accessible for people from all social classes and backgrounds, so that everyone has a chance to learn how to work with a computer, write an email or use a certain computer program. For more information about this project, stay tuned for one of our next posts.

Digital Lending Service
Organizations and schools in Ghent can borrow free hardware thanks to our Digital Lending Service.  From tablets for educational and playful classes in kindergarten to computers for Skype lessons in a senior community centre; no matter which ICT device, they can get it through the Lending Service. Also all city employees can use this service to borrow ICT tools and equipment for their own projects. This facilitates the digitalization of city administration and encourages employees to work with more advanced ICT equipment.

Annual Digital Week and Interactive Fair
Once a year, Digipolis organizes an entire week of digital fun and education in the city of Ghent. During this week, you can go to workshops, take lessons or see demonstrations about a certain digital aspect or evolution. There is something in it for everyone, from ICT novices to more advanced digital learners. You can learn how to work with Word or how to install a certain programme, but there are also more innovative courses on 3D printing and virtual reality, for example. All activities during this week are free (or at a very low entrance fee). The Digital Week kicks off with a spectacular opening event: the Digital Interactive Fair. At this fair, young and old come together to see and experience what our digital future has in store!
Find out more details about the Interactive Fair in our next blog post.

De Krook: a new public library with a digital twist
krookIn March 2017, the new public library –De Krook- will open its doors. Apart from books and literature, the new library will also have a strong digital pillar, which Digipolis team is happy to provide. You will be able to go to the library for digital knowledge, as well as work on your digital skills. Do you need to use a computer, want free internet access, or do you wish to follow a course on a digital topic? Digipolis make sure all of these things will be possible in the new library!

Code your future
Underprivileged children and teenagers learn how to make and play their own videogames by learning how to code. Together with young supervisors they spent their summer coding, having fun and developing skills that will help them in the future.

Digital Media programs for the mentally challenged
This project focuses on the e-inclusion of mentally challenged people. Not only do they learn how to work with computers and ICT, but also how to deal with social media and how to use them correctly. The program will lead to more independence and self-development.

This wide variety of projects demonstrates how Digipolis – together with the city of Ghent –  strive towards a more e-inclusive society.

Digipolis Chent is proud to be the host for Telecentre Europe Annual Conference, especially because the topic ‘Digital Skills for Future Work’ is very dear and close to the organization.

First Headline Speakers Announced

We are very honoured and excited to announce our keynote speakers for the opening session at the Telecentre Europe Annual Conference in Ghent, Belgium, on 6-8th October, 2016.

The event will open with

  • Alexander De Croo, Deputy Prime Minister of Belgium and Minister for the Digital Agenda,
  • Saskia Van Uffelen, CEO of Ericsson Belux and Digital Champion of Belgium, and
  • Eva Pascoe, partner at The Retail Practice and advisor to the UK Government.

The opening plenary of the event will focus on Digital Skills for Future Jobs.

See the Programme for more information on sessions. More updates will follow here.

If you would like to take part in the event, please register.

Registration is Open for TEAC16, an I-LINC Event

For the ninth year Telecentre Europe will run its annual conference under the theme of Digital Skills for Future Work on 06-08th of October, 2016. The event forms part of the I-LINC project on future employability skills for young people and will be hosted by Belgian member Digipolis Ghent at the NH Gent Belfort Hotel in Ghent.

Day 1 (Thursday 6th October) will be focused on policy and practice around digital skills for future technologies and modes of employment. Delegates will then consider the future needs of citizens and plan for interventions that will support them. Day 2 (Friday, 7th October) will provide further in-depth discussion on future skills for learning and recruitment, how industry and government can help organisations to adapt, with some practical ‘how to’ sessions. It will also provide a forum to discover the learning from specific transferable projects of the member organisations.

The culmination of the conference on Friday evening will be the Telecentre Europe Awards 2016 ceremony to recognise the best individuals and organisations in digital inclusion across Europe.

Delegates will also be able to preview the Ghent Digital Interactive Fair on Saturday 8th October.

To learn more about the upcoming event, please check the TEAC16 Programme.

TEAC16 registration is now open on our website. We look forward to seeing you in Ghent!

Social media

Twitter: @tc_europe and @ilinc_eu
Hashtags: #TEAC16 #DigitalSkills #FutureWork #TelecentreAwards16

Blogging space:
On the Telecentre Europe community website Unite-IT:
On the I-LINC portal:


TEAC15 Participants in Belgrade


Originally called the TE annual summit, the Telecentre Europe Annual conference (TEAC) has been so far the main and only annual meeting point of leaders of digital inclusion organisations in Europe. Since 2008 Telecentre Europe has organised eight annual gatherings for its member organizations and stakeholders.

This year, TEAC is organised under the I-LINC project, aiming to build a stakeholders’ platform on digital inclusion and skills opportunities to boost youth employment and entrepreneurship in Europe.

Last year almost 150 participants came to Belgrade to talk about various digital inclusion issues and e-Participation, under the tagline Digitally Empowered Europeans.

Learn more about Telecentre Europe Annual Conference 2015.

Next Annual Conference on digital skills to be hosted by Ghent city

Save the date! On 6-8 October Telecentre Europe will organise its annual conference in Ghent, Belgium, together with its member organisation Digipolis Ghent.

Telecentre Europe Annual Conference (aka TEAC) is the annual meeting point for all non-profit organisations and other stakeholders interested in digital empowerment through digital skills and technology. Moving from city to city each year since 2009, this event aims to gather the network of telecentres and organisations alike, as well as all interested stakeholders to explore the topic, share experiences, and of course network!

The central theme of this year’s conference will be “Digital skills for future work”.

More information will be available soon on the conference website:

TEAC16-Ghent-save the date


TEAC2015 Conference Report Is Out!

A summarised report on the annual event held by Telecentre Europe presents the highlights of a two-day conference which took place in Belgrade on 24-25th September 2015. The report wraps up the main sessions, an I-LINC panel on youth employability, five workshops in connection with EU project Unite-IT, and e-Participation discussions on the second day. The second Digital e-Inclusion Award ceremony and its winners are also reflected in the report.

The 2-day event was attended by almost 150 participants. Apart from many NGOs and TE members, the conference welcomed ICT sector representatives from Latvia and Belgium, policy makers from Estonia and Serbia, a group of primary and secondary school teachers, civil society organisations from UK and municipal authorities from the city of Venice.

Link to the online report version

A PDF version of the report can be downloaded HERE.

TE does it again! Successful annual conference held in Belgrade

By Masha Tarle

Telecentre Europe held its 8th annual conference in Belgrade on 24 and 25th September, co-organised by our Serbian member International Aid Network. The 2-day event was attended by almost 150 participants and was held in the beautiful hotel Hyatt Regency Belgrade where guests enjoyed 2 days of speeches, workshops and an award ceremony with live music and dancing.

Perfect mix of attendees

MAR_8717This year the participants were, as expected, a majority of telecentre networks and NGOs in digital inclusion field. However, we also welcomed policy makers from Finland and Serbia, a group of primary and secondary school teachers, civil society organisations from UK and municipal authorities from the city of Venice. From the private sector, we had Tieto Latvia’s CEO Elmars Gengers who spoke at length about attracting talent to ICT professions and the ever-growing importance of soft skills such as flexibility, communication and leadership. See his presentation here. From CISCO we had the pleasure to welcome Natacha Comar who spoke about the CISCO Networking Academies making a difference all around the world. She also presented Cisco’s Get Connected course which can be implemented in telecentres and was therefore an interesting opportunity for our members to explore. For her and other speakers’ presentations please see Telecentre Europe’s Slideshare account.

Workshops and discussions

The UNIMAR_8788TE-IT workshops were a series of simultaneous discussions on digital inclusion matters, relating to 1.vulnerable groups such as the elderly or disabled (#TEACvulne) 2. The gender gap in ICT (#TEACgender), and training /EU’s framework for digital competence (#TEACedu) 4. Youth employability (#TEACemploy) and 5. a new workshop on social innovation (#TEACinno). For more information on what was discussed in each of these, check out the associated hashtag on Twitter.

On the first day of TEAC15 we also had our discussion panel that focused fully on youth employability and the new stakeholder platform we are launching together with European Schoolnet and Telefonica. The panel brought together representatives of 5 different fields to discuss this burning issue: researchers, civil society, ICT sector, entrepreneurs and policy makers. The video of this panel will soon be available on the new I-LINC platform.

e-Participation and funding topics

The second day was dedicated to learning about e-Participation: what is it about in theory and in practice. What does it mean for telecentres? And, most importantly, what skills do citizens need to have to be able to be active and participate online? Vladimir Radunovic from the Diplo Foundation made an interesting presentation on this last topic that you can view here.

The e-Participation session was followed by a world café on funding, where Telecentre Europe members and other NGOs talked about concrete topics they can get together for projects and funding applications. More info on this will be available for the participants in the upcoming months.


MAR_8812The lively event was filmed and many of the participants were asked for statements about the conference itself, Telecentre Europe network and other topics of interest. Videos will be available soon on our YouTube channel. For the first time we had a fruitful collaboration with a team from Hungary called Media Commando who created this great summary of interviews during the conference. Have a look at it below!

We took many photos throughout the event and you can find them all on our social community site Unite-IT.

For a full and interesting Storify of Tweets see what happened here.